What we learnt from recent engagements with our Fortune 500 customer
A fundamental shift is underway in the Oil and Gas sector. Our recent, deep-dive engagements with Fortune 500 energy leaders have provided a clear view of three strategic realities of asset management. Beyond theoretical, we saw a reality playing out in the boardrooms and field operations of market leaders. The conversation has evolved beyond simply “predicting failures”.
Here are three critical lessons from the front lines.
1. Shifting from compliance to competitive advantage
The core driver for our client wasn't a desire for better technology; it was a non-negotiable mandate to de-risk their entire operation. For many, risk management is still viewed as a cost center - a compliance checkbox. We learned that the most effective leaders reframe this narrative.
“De-risking” is the new language of growth because everything else flows from that word. It's not just about preventing incidents; it's about optimizing capital, ensuring business continuity, and building a resilient operation that directly supports top-level financial strategy.
| Stronger evidence base for regulators
2. Overcoming "How We've Always Done It"
We saw that the teams on the ground were incredibly experienced but often had to rely on "gut feel" and legacy tools that just weren't up to the task. More critically, these tools were anchored to expensive and ineffective methodology, providing minimal insight but was deeply entrenched within their culture. This inertia is a powerful force in any large organization, stifling innovation and masking significant underlying risks.
Real transformation is not another slow, multi-million-dollar consulting engagement. It is not rare to see multi-million consultant assessment that only told them what they already knew.
By demonstrating tangible value quickly and working directly with their teams, we build the comfort and trust needed to challenge the status quo. We replace the black box of old methodologies with transparent, data-driven insights that empower, rather than replace, the expertise of their people.
| Defensible, bias-free, proof of value, financial impacts
3. Finding the real value
We began the engagement focused on a single, high-level goal: predicting future pipeline failures. However, we quickly discovered the client was less interested in a better version of what they already had. The real value was hidden in the operational details they considered unsolvable. During our discussions, a growing number of new questions and use cases emerged that they cared about more than the original target.
The most profound opportunities are often uncovered through collaborative discovery. The conversation evolved to address more immediate, high-impact needs:
- Can we predict not just that a failure will happen, but what kind of failure it will be, such as corrosion or equipment failure?
- Can we predict the severity grade of a leak before a crew is dispatched, allowing for immediate and accurate mitigation decisions?
- Can we use automate leak grading?
- Can we predict the outcome of a leak investigation to better triage resources and guide field teams?
The answer? YES, we can.
Our model for grading leaks, for instance, turned out to be over 90% accurate. Notably, the small percentage of errors pointed us toward inconsistencies in the manual process, highlighting opportunities for more training.
| Targeted resource deployment
These weren't our initial targets, but they became central to the project because they offered immediate, measurable value.
Are you ready to get a true picture of your underground assets and build a truly resilient, intelligent operation?